Express Logistics LLC SMS Messaging Program
These SMS Terms & Conditions apply to text messages sent by Express Logistics LLC, also operating as part of the Express Family of Companies.

Types of Messages
By opting in to receive SMS messages from Express Logistics LLC, you may receive text messages related to our logistics and transportation services, including:

-Shipment status and tracking updates
-Pickup and delivery notifications
-Dispatch and operational communications
-Quote and service request communications
-Customer service and account-related -communications
-Scheduling and appointment updates
Other logistics-related service communications

SMS messages are intended to provide timely information regarding services, shipments, transportation activity, customer inquiries, and other business-related communications with Express Logistics LLC.

Message Frequency

Message frequency varies based on your interactions with Express Logistics LLC, the number of active shipments or service requests associated with you, and your communication needs.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless plan.

Opt-Out Instructions

You may opt out of receiving SMS messages from Express Logistics LLC at any time by replying STOP to any text message.
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages unless you subsequently opt in again.

Help and Support

For assistance with SMS communications, reply HELP to any text message from Express Logistics LLC.You may also contact Express Logistics LLC for assistance at:Phone: (814) 454-4373
Email: dispatch@expressfamily.com

Consent to Receive Messages

Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services from Express Logistics LLC.
By providing your mobile telephone number and opting in to SMS communications, you agree to receive text messages from Express Logistics LLC for the purposes described above.

Privacy

Your privacy is important to us. Please review the Express Logistics LLC Privacy Statement for information about how personal information and SMS information are handled.
Mobile information, SMS opt-in data, and SMS consent will not be sold, rented, shared, transferred, or disclosed to third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties or affiliates, even if a consumer provides consent to share other personal information.

Changes to These Terms

Express Logistics LLC may update these SMS Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: August 10, 2026