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Enterprise Account Executives are senior-level sales professionals responsible for driving strategic revenue growth through the development, acquisition, and expansion of high-value customer relationships. This position requires a seasoned sales background, a proven record of success in complex business development environments, and the ability to identify, pursue, and close new enterprise opportunities. The ideal candidate possesses more than five years of relevant tenure experience, brings a transferable book of business, and demonstrates a true hunter mentality with the discipline, confidence, and persistence necessary to win new business in a highly competitive market.
Enterprise Account Executives are expected to operate with a high degree of professionalism, accountability, and commercial awareness while representing the company in front of prospective and existing customers. This role requires strong communication skills, executive presence, strategic thinking, pipeline discipline, and the ability to align customer needs with company capabilities. Individuals in this position must be comfortable prospecting at a high level, navigating complex sales cycles, and working cross-functionally with internal operations, pricing, and leadership teams to deliver value-driven solutions.
Compensation: Salary plus Commission
POSITION SUMMARY
The Enterprise Account Executive is responsible for generating new revenue opportunities, managing strategic customer development, and contributing to the long-term growth objectives of the organization. This individual will be expected to leverage prior sales success, professional relationships, and industry knowledge to develop a robust pipeline of qualified opportunities. The role requires an individual who is both highly consultative and aggressively proactive in identifying decision-makers, uncovering business pain points, presenting solutions, and securing new accounts.
This is not a passive account maintenance role. This position requires a results-driven hunter with the ability to open doors, create opportunities where none currently exist, and consistently convert activity into revenue. A strong sense of urgency, structured sales discipline, and an unwavering commitment to performance standards are essential for success in this role.
KEY RESPONSIBILITIES
- Develop, manage, and grow a strategic pipeline of enterprise-level opportunities through proactive outbound prospecting, relationship development, referrals, networking, and market research.
- Leverage an existing transferable book of business and established professional relationships to create immediate sales opportunities and accelerate revenue growth.
- Identify, target, and secure new business within defined industries, geographic regions, or customer profiles as directed by company leadership.
- Demonstrate a hunter mentality by consistently pursuing new customer acquisition through high-volume outreach, consultative selling, and persistent follow-up efforts.
- Conduct discovery conversations with prospective customers to uncover current challenges, service gaps, operational inefficiencies, and growth opportunities.
- Present company solutions in a clear, strategic, and value-driven manner that aligns with customer goals, service expectations, and commercial requirements.
- Own the full sales cycle from prospecting and qualification through proposal, negotiation, closing, onboarding, and transition to the appropriate internal support teams.
- Build and maintain strong relationships with key decision-makers, influencers, and stakeholders at multiple levels within prospective and existing customer organizations.
- Maintain accurate and timely documentation of sales activity, pipeline movement, opportunity stages, notes, and follow-up actions within the company CRM and related systems.
- Collaborate with operations, pricing, customer service, and leadership teams to ensure proposed solutions are executable, competitive, and aligned with customer expectations.
- Develop and deliver professional sales presentations, pricing proposals, and strategic business reviews where appropriate.
- Consistently meet or exceed established activity metrics, pipeline expectations, revenue goals, gross margin targets, and other key performance indicators.
- Maintain awareness of market conditions, competitor activity, customer trends, and industry developments in order to strategically position the company in the marketplace.
REQUIRED QUALIFICATIONS
- Minimum of five years of proven logistics business development, enterprise sales, strategic account management, or comparable high-level sales experience.
- Demonstrated history of success in acquiring new business, closing complex opportunities, and managing longer, consultative sales cycles.
- Transferable book of business with the ability to leverage existing relationships and generate near-term opportunity potential.
- Strong hunter mentality with a measurable track record of prospecting, developing, and closing net-new accounts.
- Professional executive presence with the ability to communicate effectively and confidently with decision-makers at all organizational levels.
- Excellent verbal, written, presentation, and negotiation skills.
- Strong organizational skills and the ability to manage multiple opportunities, priorities, and deadlines effectively.
- Experience using CRM systems, Microsoft Office, e-mail platforms, and other business development tools in a structured sales environment.
- Ability to work independently, take initiative, and remain self-directed in a performance-driven environment.
- Strong business acumen, financial awareness, and problem-solving ability.
PREFERRED QUALIFICATIONS
- Experience selling within transportation, logistics, supply chain, freight, brokerage, or related B2B service industries.
- Established network of decision-makers and customers relevant to the company’s target market.
- Experience selling customized solutions, service programs, or multi-location business offerings.
- Demonstrated success in high-growth, entrepreneurial, or fast-paced sales organizations.
CORE COMPETENCIES
- Strategic Prospecting
- Revenue Generation
- Customer Acquisition
- Relationship Management
- Negotiation and Closing
- Pipeline Management
- Executive Communication
- Commercial Awareness
- Self-Motivation and Accountability
- Cross-Functional Collaboration
Perform all duties as assigned.
Locations
In-Office: Tampa, FL, Columbia, SC or Charlotte, NC will be the primary office location(s) .
Specific Responsibilities
- Experience in freight transportation a must; Experience in Ground Expediting preferred
- Generate leads and qualify accounts through cold calling, research and networking
- Dispatch shipments for closed accounts.
- Maintain and develop relationships with closed customers via meetings, telephone calls and emails
- Develop strategy, sales plans and profit targets
- Delivering sales by developing relationships with prospective customers
- Negotiating the terms of an agreement and closing sales
- Traveling occasionally to visit potential and existing customers. Travel expected at less than 2.5%.
- Representing Express at trade exhibitions, events and demonstrations
- Perform other duties as assigned
Skills & Interests
- Bachelor’s Degree preferred
- Ability and desire to sell coupled with ability to cope with rejection
- Excellent sales and negotiation skills
- A high degree of self-motivation, strong interpersonal skills and easily adapting to dynamic situations
- Good planning, organization, time management and attention to detail
- Ability to work both independently and as part of a team with a positive attitude
- English Language: Excellent written and oral skills
Income
Salary plus commission; Earning potential varies based on candidate’s level of knowledge, sales history & proforma.
Track and Trace Specialists work primarily over email and phone while monitoring active shipments and providing timely updates to customers and internal teams. They are responsible for maintaining visibility on freight, communicating delays or changes, recording important load information, and helping ensure shipments move according to customer expectations and company procedures.
Compensation: Competitive Base Salary plus Incentivized Bonuses
RESPONSIBILITIES
- Communicate by phone, e-mail, and messaging systems in a business-like professional manner.
- Monitor active shipments and provide accurate tracking updates to customers and internal team members.
- Record and update load statuses, appointment times, and important shipment information in company systems.
- Report delays, issues, or service concerns as quickly as possible to the appropriate team members.
- Follow up with drivers and carriers to confirm shipment progress, pickup, transit, and delivery status.
- Help ensure customer requirements and company procedures are followed throughout the shipment lifecycle.
- Maintain attention to detail while managing multiple shipments at one time.
- Assist in resolving problems by communicating clearly and escalating concerns when needed.
- Maintain a clean, safe, and organized work area.
Perform all duties as assigned.
EXPRESS is an equal opportunity employer committed to a policy of treating all employees, partners and job applicants equally. It is our aim to take all reasonable steps to employ and promote on the basis of ability and qualifications without regard to ethnicity, religion, sex, age, national origin/culture, disability, or sexual orientation. Our recruitment is driven by skills, experience and aptitude of the candidates.
