When you place an order with EXPRESS, your transaction is immediately set in motion.


Service Options


EXPRESS provides a wealth of information categorized by specific service needs that will help your company with on-time deliveries, flexible solutions, and customer savings. When you place an order with EXPRESS, your transaction is immediately set in motion. Our “live” 24/7 state-of-art routing center instantly sends all information to the closest driver with the right vehicle to fulfill your delivery. No matter the size or the time requirements of your shipment, our team will ensure you receive first-class service from the moment we receive your order up to confirmed proof-of-delivery. There may be some easy opportunities that you are missing. Call us today. Our business is your business.

ExTracking is the newest industry leading mobile GPS tracking application: built for you, by us. It is developed in house and completely customized by EXPRESS, for your benefit – That’s The Family advantage.

It is designed to give you complete visibility of your shipments from the time an order is placed, to the submission of the POD direct to your email. ExTracking utilizes the latest standards in mobile technology to bring you the most accurate information from any of your mobile devices on street level accuracy – every 60 seconds.

Not only does ExTracking give you control of your shipments, it is just as powerful working for you in the background. It gives EXPRESS the extra step ahead of the rest with live fleet management for quicker and more accurate load coverage – when you need it most.

This industry leading GPS application allows you to be in control of your freight 24/7/365.

ExTracking Features:

Advancing Technology


Advances

EXPRESS utilizes leading edge technology to best serve you and your customers. We operate under a fully-functional wide area network and a common front-end technology platform, a unique combination in our industry. To support this platform, our Internal Data Center (IDC) supports the company around the clock, allowing us to react to customer needs immediately. With both our Internet and Intranet resources, we have the tools and applications to manage and electronically exchange the information you need under real time. This enables you to manage your business from any point of origin to any destination.

Intranet Service Partner Relationships

You will be pleased to learn that with our Intranet resources, we have direct access to markets beyond our EXPRESS locations. Here, our qualified partners maintain tracking and delivery fulfillment updates through our Service Enterprise network. Altogether, our service partner relationships are backed by our reputation for service, and our technology advances. Therefore, you can be rest-assured that every one of your shipments will be complete, accurate, and on-time.

Training Standards – People

We manage a full-scale training department dedicated to our personnel. The required areas of training include general awareness; familiarization training; function-specific training; and security and safety training. Ongoing service improvements are supported by best practices and quality action teams.

Training Standards – Information Systems

In our highly volatile, competitive environment, a regimen of recurrent information systems training is the only way to make sure the organization is modifying its operations accordingly, both for the company and its customers. The responsibilities placed on the shoulders of our personnel are truly staggering.

AT EXPRESS, TRUST IS EARNED.

We are here
for you


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Contact Us

24/7 Live Routing Center:
(814) 454-4373
Dispatch:
dispatch@expressfamily.com
Sales:
sales@expressfamily.com